2023-2024 Intel IT Annual Performance Report

The 2023-2024 Intel IT Annual Performance Report (APR):

Intel is evolving quickly, and Intel IT is a key driver in that evolution. As the architects of Intel's IT landscape, we are the strategic, trusted technology partner for Intel’s business. Our focus is on innovation, AI, and optimization as well as the IT experience of our workforce, our end users, and Intel’s customers.

We run IT as a business. That means we focus on value-based outcomes and invest in and prioritize technical projects only when they provide business value by increasing revenue, reducing costs, or providing savings. We can recognize business value only when we are in tune with Intel’s business units. Over the years, we have forged critical alliances with enterprise stakeholders while adhering to strategies and operations that prioritize the organization's overarching goals. But there is more to be done, and Intel IT is evolving to meet the challenges on the horizon. As Intel’s new CIO, I work with the IT team to ensure that IT is a beacon of innovation, providing the essential technology and resources that will spearhead Intel’s transformation and continued growth. As we continue into 2024, it is paramount that we cultivate deeper partnerships across business units. Embracing a “team-of-teams” ethos, our organizational blueprint includes efficient integration, high standards, clarity, and accountability.

A mindset of “One Intel” and “One IT” is crucial to our acceleration of Intel’s IDM 2.01 evolution. We formed the IT IDM 2.0 Acceleration Office (IAO), working closely with business units and functional teams as they bring a new internal foundry model to life and start reporting separate profit and loss statements.

The IAO is now embarking on a massive upgrade to Intel’s enterprise resource planning (ERP) system to robustly support Intel's products and the Intel foundry business units. This brings an incredible opportunity to reduce costs, with a goal to remove about 40% of our legacy applications over the next three years. Other IAO focus areas will include supply chain planning and data analytics. The IAO has collectively saved Intel USD 3 billion, and more is to be gained. The IAO will help the internal foundry model restore Intel’s healthy margins, establish a competitive cost structure, and enhance the culture and incentives required to deliver process and product leadership.

Intel IT is agile, innovative, resilient, and laser-focused on operational excellence. We have responded to the largest priority of a huge company with alacrity by taking a leadership role. Intel’s former president and CEO, Andy Grove, captured the excitement and energy that is coursing through Intel IT’s veins when he said, “A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.”

In 2024, Intel IT will build on that evolutionary concept by delivering the modern, trusted, and resilient technology solutions required to enable Intel’s IDM 2.0 transformation.